Data Deletion Instructions
Vedogo respects requests to disconnect integrated accounts and delete personal information. If you connected Facebook, Instagram or another service to Vedogo, or your information was submitted to a business using Vedogo, follow the steps below.
1. Revoke a connected account
You can revoke Vedogo's access from the relevant service's account settings. For Facebook, open Facebook Business Integrations settings and remove Vedogo if it appears there. Revoking access stops future authorized access, but does not automatically erase information previously stored by an authorized business account.
2. Request deletion from Vedogo
Use the contact method listed on our Contact page and include the subject line Data Deletion Request — Vedogo. Tell us the email address associated with your account, the business or subaccount involved (if known), and what information you want removed. Do not include passwords or access tokens.
3. Verification and processing
To protect customers, we may need to verify your request or refer it to the business that controls the affected CRM records. We will explain next steps and handle deletion requests subject to applicable law, legitimate retention obligations and technical requirements.
4. Questions
For questions about privacy or account deletion, use our Contact page.