Privacy Policy
Vedogo is developing a customer relationship management (CRM) and business software platform. This policy explains the types of information the platform may process when available, including information shared by business customers through authorized third-party integrations.
Information we may collect
Depending on the services used, information may include account and contact details, support requests, business information, customer records uploaded by account holders, communications, lead submissions, usage logs and integration access permissions. Connecting a third-party service may allow Vedogo to receive data that the account administrator expressly authorizes.
How we use information
We use information to operate and improve the services, authenticate users, deliver customer-requested features, respond to support inquiries, maintain security and meet legal obligations. We do not claim ownership of customers' connected social media accounts.
Facebook, Instagram and other integrations
When integration features are enabled, business administrators will be asked to authorize specific permissions through the relevant third-party service. The type of data accessible depends on the permissions approved and applicable platform rules. Users may revoke authorization through the third-party platform or request help disconnecting an integration.
Sharing and service providers
Information may be processed by hosting, communications, analytics or security providers as needed to provide the services, subject to applicable agreements. We may disclose information if legally required. We do not sell customer information to advertisers.
Retention and security
Information should be retained only as needed to provide the services and comply with legal requirements. Appropriate technical and organizational safeguards should be used to protect it. No method of transmission or storage is completely secure.
Your choices and requests
Depending on applicable law, individuals may request access, correction or deletion of personal information. A business customer may control records stored in its own CRM subaccount. For instructions about deletion, see our Data Deletion page.
Contact
For privacy inquiries, please use the contact information page. We will identify the appropriate account administrator or data controller when handling requests involving a business customer's records.
Changes
This policy may be updated as Vedogo's services evolve. The latest version will be posted here with an updated effective date.